HostVee Refund Policy: We Stand Behind Our Service

At HostVee, we’re confident you’ll love the reliable and affordable web hosting experience we offer. However, we understand that sometimes things don’t go as planned. That’s why we offer a 30-day money-back guarantee on all shared hosting plans.

What This Policy Means:

If you’re not completely satisfied with your HostVee shared hosting plan, you can cancel your account and receive a full refund within 30 days of purchase. No questions asked!

Here’s what’s covered:

  • Shared hosting plans
  • Domain name registrations purchased with your hosting plan (excluding promotional domain names)

Here’s what’s not covered:

  • Dedicated servers, VPS hosting, and reseller hosting plans
  • Domain name renewals
  • Additional services, such as website design or maintenance
  • Refunds for accounts cancelled after the 30-day guarantee period

How to Request a Refund:

To request a refund, simply contact our friendly support team within 30 days of your purchase. We’ll process your request quickly and efficiently.

Here are some ways to contact us:

  • Client Portal: Log in to your secure Client Portal and submit a support ticket.
  • Email:¬†Send us an email at billing@hostvee.com

Our Commitment to You:

We’re committed to providing you with the best possible web hosting experience. If you have any questions or concerns about our refund policy, please don’t hesitate to contact us. We’re here to help!

Additional Notes:

  • We may request additional information from you to verify your identity and the reason for your refund request.
  • Refunds may take 3-5 business days to process and appear in your account.
  • This refund policy is subject to change at any time. We will notify you of any changes by posting the updated policy on our website.

At HostVee, we understand the unique challenges that small business owners face in the online landscape. That’s why we’ve tailored our hosting services to cater specifically to your needs.

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